Frequently
Asked
Questions

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How do you get paid?

We work with a carefully vetted, comprehensive roster of the most reputable communities and homes in Los Angeles. Our job is to be your advocate and guide to evaluating the best fit for you or your loved one. Once there is a move into one of our recommended communities, we receive a referral fee from them.

Do the communities charge extra to accommodate Assisted Living Locator’s fees?

No. Contractually, they are not allowed to and, in fact, depend on us to bring them qualified residents. It is often the case that you may get better pricing when you work with us because of the volume of business we do.

What area(s) does Assisted Living Locators cover?

The Los Angeles office covers L.A. from Los Feliz through Beverly Hills to Culver City, Westwood and on to the Santa Monica beach communities. We also service the San Fernando Valley south of Ventura Blvd. Assisted Living Locators has additional offices in SoCal covering Ventura County, Santa Clarita, the San Gabriel Valley, and the Inland Empire.

Are pets allowed at assisted living communities?

More and more communities are now accepting residents with pets. Often a pet fee will be required upon move-in. Some assisted living communities will only allow cats, while others will allow cats and dogs, usually with a weight limit. In most communities, residents must be able to completely care for their pets themselves.

Do you work with Medi-Cal patients?

In some instances, we work with Medi-Cal clients, but the majority of our business is private pay. If you are on Medi-Cal or want to find out whether you would qualify, please contact helpinghandsla.org at 818-279-6580.

Browse Sarah's Blog: The Senior Living Insider

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Options for Alzheimer’s and Memory Care Communities

There are a number of different types of memory care communities. Sarah discusses them here.

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Skilled nursing facilities, nursing homes and assisted living are different yet they are lumped together as long-term care in the media during the Coronavirus outbreak. The rate of infection is significantly lower in assisted living. Read the details here.

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